Business Development ExecutiveRead MoreRead Less

Job Title: Business Development Executive

Reports to:  Head of Business Development

Purpose of Role:

Enhance business development capability in the company, supporting all bus dev activities. The primary purpose is to expand the company’s sales and profits and to encourage customers and stakeholders to engage with ASL.

Key Responsibilities

  • Lead interaction with consultants and specifiers
  • Ensure that CPD material for consultants and specifiers is available and current
  • Co-ordinate bus dev activities and appointments
  • Provide bid support for potential projects
  • Support the Sales Team with system planning
  • Assist with managing the ASL website and newsletters.
  • Improve ASL loudspeaker sales through active support of Sales Team in this area
  • Provide market feedback on product information, competitive product data and market pricing to the Product Manager
  • Produce detailed quotations and systems proposals as required
  • Visit key customers around the UK
  • Occasional travel overseas. (To visit exhibitions or customers)

The Candidate

Knowledge & Experience

  • Experience of working in a Sales or Bus Dev environment..
  • Experience of working as part of a team on high value system sales.
  • Experience of working in virtual teams and with Integration partners.
  • Knowledge of the key companies and individuals in the PA / VA and/ or Security Building Management sectors
  • Must have an interest in new technology related to the Company’s markets and quickly understand the technology behind new products to relay the information to customers

Skills & Attributes

  • Good communication, inter-personal skills and organizational skills
  • Ability to manage multiple projects at a time
  • Attention to detail
  • Excellent listening and presentation skills
  • Ability to work in a team environment with limited direct supervision
  • Ability to learn new technology and processes.
  • Customer focused, and results driven.
  • Willingness to travel and can drive / own a car.

Education & Qualifications

  • Good level of Maths and written English.
  • ISCE membership preferred
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

Junior Account ManagerRead MoreRead Less

Job Title:  Junior Account Manager

Reports to:  UK Account Manager

Purpose of Role:

The development of existing accounts, and working with new accounts, in line with the Company’s strategy. The primary purpose is to maximize the company’s sales and profits and ensure customer expectations are met.

Key Responsibilities

  • Act as lead point of contact for specific UK customers
  • Support all other UK accounts.
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the successful delivery of our solutions based on customer requirements.
  • Provide product updates to customers in a timely manner.
  • Forecast key account metrics in a timely manner using Company tools
  • Grow opportunities and collaborate with sales and other teams to hit targets.
  • Assess, clarify, and validate customer needs on an ongoing basis.
  • Provide market feedback on product information, competitive product data and market pricing to the Product Manager
  • Produce detailed quotations and systems proposals as required
  • Work with Sales Support and Bid Managers on tenders and customer enquiries.
  • Work to support tenders and any other bids.
  • Actively seek maintenance contracts with existing customers and new customers
  • Successfully closing opportunities.
  • Visit key customers around the UK (Sometimes overnight)
  • Occasional travel overseas. (To visit exhibitions or customers)

The Candidate

Knowledge & Experience

  • Experience of working in a Sales environment – both via telephone and face-to-face meetings.
  • Delivering timely client focused solutions based on customer needs.
  • Demonstrable record of supporting, and closing, high value projects.
  • Experience of working as part of a bid team on high value system sales.
  • Experience of working in virtual teams and with Integration partners.
  • Knowledge of the key companies and individuals in the PA / VA and/ or Security Building Management sectors
  • Must have an interest in new technology related to the Company’s markets and quickly understand the technology behind new products to relay the information to customers.
  • Good written English.

Skills & Attributes

  • Good communication, inter-personal skills and organizational skills
  • Ability to manage multiple projects at a time
  • Attention to detail
  • Excellent listening, negotiation and presentation skills
  • Ability to work in a team environment with limited direct supervision
  • Ability to learn new technology and processes.
  • Customer focused, and results driven.
  • Willingness to travel and can drive / own a car.

Education & Qualifications

  • Account Management training desirable.
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Embedded Software EngineerRead MoreRead Less

Job Title:  Embedded Software Engineer

Reports to:  Director of Hardware

Purpose of Role:

ASL is looking for an experienced, creative and talented Software Engineer to work on Embedded Software within a small, dedicated team to develop exciting and innovative Public Address and Voice Alarm products.

The Candidate

Knowledge & Experience

Essential

  • Design and implementation of software for complex embedded systems using high performance microcontrollers
  • Design and implementation of embedded software written in C for such systems
  • Full product life-cycle experience
  • Experience of working within a quality system e.g ISO9001

Highly Desirable

  • C++ experience
  • Knowledge of Linux
  • Experience with digital audio systems
  • Experience with  IP
  • Good hardware familiarity
  • Experience with RTOS

Skills & Attributes

  • Ability to work well within a small team of hardware and software engineers
  • Strong communication skills and be comfortable working with all levels of the organisation and with customers
  • Ability to work independently making decisions and driving issues to a conclusion
  • Be interested in all aspects of the Company from business strategy to the working environment
  • Be flexible and keen to assist in a variety of ways on a variety of projects.
  • Above all have strong technical skills and a desire to develop these quickly

Education & Qualifications

Degree in a relevant subject or a track record that demonstrates a clear ability to design complex, innovative new products.

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Software Qualification EngineerRead MoreRead Less

Job Title:  Software Qualification Engineer

Reports to:  Qualification Manager

Purpose of Role:

The Software Qualification Engineer has the responsibility for functional and standards testing of ASL’s products.

Key Responsibilities

  • Produce test strategies for software validation/qualification
  • Schedule testing activities in line with Company priorities and objectives
  • Conduct testing on new or updated software
  • Produce user-focused product documentation (Installation Guides, User Manuals etc)
  • Provide initial product training
  • Develop test procedures and perform the Qualification testing for new products and major upgrades to existing products
  • Develop and maintain formal release processes for software

The Candidate

Knowledge & Experience

Essential:

Candidates will be able to offer several (ideally all) of the following skills/experience:

  • Writing test plans and managing testing logistics
  • Software testing
  • Strong Linux fundamentals
  • Strong Windows fundamentals – installation and troubleshooting of Windows 7 and 10
  • VMware ESXI installation and configuration
  • Familiarity with requirements and specification of complex systems.
  • Experience of implementing multiple IT infrastructure projects
  • Bash scripting (with Python and Perl a bonus) and working with SNMP walks/traps
  • SQL database administration and configuration – either postgreSQL or proven record with another database and evidence of transferable skills.
  • TCP/IP networking – familiar with routing, SSH, remote desktop/VNC, DNS, PXE and use of network analysis tools like Wireshark.
  • VOIP – familiar with telecommunication systems such as asterisk
  • Familiar with version control systems and procedures. Evidence of disciplined approach to configuration
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Have good communication skills, be comfortable working with all levels of the organisation and building strong professional relationships
  • Have very strong documentation skills
  • Have an interest in leading edge control system and telecommunications technology
  • Ability to work within agreed timescales and have strong commercial awareness
  • Want to be working in an environment where their colleagues depend upon him or her to deliver
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion
  • Be able to quickly adapt to new challenges
  • Above all have strong technical skills and a desire to develop these.
  • On occasion, be available to travel to customer sites in Europe and internationally

Education & Qualifications

Good degree in a relevant subject or a proven track record

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

 

 

GUI/Configuration Engineer Read MoreRead Less

Job Title:  GUI Software Engineer

Purpose of Role:

ASL is looking for a creative, talented programmer to take its award-winning iVENCS system visualization and management software forward, including mobile device and web service support. iVENCS is a cross-platform distributed system used in several flagship deployments such as St Pancras International railway station, Gatwick airport, and is licensed by technology big hitters such as CISCO and Alcatel-Lucent.

Key Responsibilities

  • Developing GUIs and configuration tools for ASL products on a variety of platforms, including mobile.
  • Developing software control system interfaces
  • Extending, improving and documenting common modules and libraries for ASL software as directed .
  • Develop ASL’s Control system modules and interfaces on a Qt-based cross-platform architecture, using JCOP/JPC.
  • Develop ASL’s Control System modules and interfaces on an RTOS-based embedded architecture, using JOUL/PMC.

The Candidate

Knowledge & Experience

Essential:

  • GUI design experience in Qt5, QML and  C++
  • Good understanding of basic GUI concepts
  • Proven industry track record in implementing GUIs

Desirable:

  • Good system understanding of PC architectures, operating systems, databases, software systems and networks
  • Good understanding of one or more of: Apache Tomcat, AJAX, JAVAScript, IOS and Android applications
  • Good understanding of networks, Linux and Windows operating systems.
  • Knowledge of XML
  • Good working experience in relevant area advantageous.

Skills & Attributes

The successful candidate will:

  • Enjoy technology and working in a state of the art environment.
  • Be a team player, comfortable working in a close-knit team and building strong professional relationships.
  • Have good communication skills and be comfortable working with all levels of the organisation and with customers.
  • Want to be working in an environment where their colleagues depend upon him or her to deliver.
  • Be able to work independently making decisions and driving issues to a conclusion.
  • Be interested in all aspects of the company from business strategy to the working environment.
  • Be flexible and keen to assist in a variety of ways on a variety of projects.
  • Above all have strong technical skills and a desire to develop these.

Education & Qualifications

  • Upper second BSc degree (or equivalent) or higher in a relevant subject (Computing, Computational Mathematics, etc.)
  • Postgraduate qualifications are beneficial but not essential
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Graduate Product Associate Read MoreRead Less

Job Title: Graduate Product Associate

Reports to: Product Manager

Purpose of Role

ASL are looking for an engaging, bright individual to be responsible for explaining ASL’s products to the world. Primary duties of the role are writing manuals, delivering training, producing explanatory videos and creating equivalent technical documents. While an entry-level position, the role is a vital part of the company’s operation and a great way be largely autonomous and to make a significant difference from day one.

The role addresses many different audiences spanning operators, supervisors, managers, installers, and technical specialists. This will include external and internal people from many different backgrounds. There will be a lot of responsibility which will grow with time. The position-holder will determine priorities, creates schedules and polices policies – many of which they will create. There will be a lot of creative freedom with the individual building and packaging content but also deciding which communication methods are best for each challenge. The overall objective of the position is to explain the features, performance, application, system design and technology of ASL’s products and ecosystem in the most-engaging way possible.

Key Responsibilities

  • Create written materials including manuals, guides, training slides, datasheets, and articles
  • Script, shoot and edit video and audio content
  • Collate training course packages to be delivered by others, independently online, as well as by themselves face-to-face
  • Deliver training courses
  • Organise and run a training schedule covering ASL products
  • Maintain continuity of visual, writing and presentation styles
  • Ensure training courses meet continuous professional development (CPD) rules

The Candidate

Knowledge & Experience

  • A proven level of comfort in dealing with technical topics
    • The topics that they will need to master include
      • basic computer networking
      • audio signals and sound
  • A proven ability or keenness to communicate
    • For example, blogging or vlogging

Skills & Attributes

A charismatic and enthusiastic approach is important. This is a position for someone with energy who wishes to grow their technical knowledge and is happy to take increasing responsibility.

The successful candidate will:

  • Have great communication skills which they can apply to spoken, written and video content
  • Thrive on taking complex technical issues and intricate processes and turning them into simple concepts
  • Have a talent for drawing explanatory diagrams
  • Feel comfortable writing for multiple audience types and levels of ability
  • Enjoy attention to detail and ensuring accuracy and completeness of the content they produce
  • Be proficient with general MS Office tools and willing to learn MS Publisher
  • Enjoy building strong professional relationships and working in a multi-functional team
  • Be used to meeting deadlines
  • Be prepared to travel nationally and internationally to deliver training

Education & Qualifications

A good degree in a relevant subject

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

 

Technical Trainer/AuthorRead MoreRead Less

Job Title: Technical Trainer/Author

Reports to:  Product Manager

Purpose of Role

The Technical Trainer/Author is responsible for writing, reviewing, maintaining and managing clear, engaging and coherent technical content for ASL products, building that content into training packages and then delivering the training.

The material will include written, web-based and video content. It covers guides and datasheets as well as operation, installation, configuration and technical instruction manuals. It also includes contributions to publications such as newsletters and product updates covering anything product or technology related.

They will deliver courses to audiences that include operators, installers, technical specialists and anyone who needs to stay informed of ASL products and systems, their application, technology and capability. The role includes creating, organising and presenting the material in such a way that it easily accessible to the many audiences.

Key Responsibilities

  • Work with the product management and development teams to anticipate market needs for training and documentation around new products and features
  • Work with the Systems Engineers, Support staff and Programme Managers to find where customers are understanding-limited and where specific documentation and course development will save time and cost
  • Plan, develop, organise, write and edit written materials including datasheets, operational procedures, manuals, product training content, knowledge-based articles and guides
  • Script, shoot and edit video and audio content for items more easily and more effectively explained in these forms
  • Use content to build training courses which are then delivered by themselves and others
  • Plan, develop and run a full training schedule covering the range of ASL products
  • Test the material with users to ensure its effectiveness
  • Maintain a library of technical terminology as well as technical and competitor documentation sourced both internally and externally
  • Maintain continuity of design, writing and presentation styles
  • Manage updates and revisions to all content
  • Ensure training courses meet continuous professional development (CPD) rules

The role has the specific responsibilities:

 

  • Ensure Safe, Tidy and Clean environment
  • Picking and Packing goods for dispatch in a timely manner in line with shipping schedules
  • Ensuring that packaging is of a high standard to ensure no transit damage is sustained to ASL products and systems
  • Packing goods to a standard using materials defined by the project and/or customer (when required for particular projects and/or customers).
  • Prepare and create Packing list and Delivery notes
  • Arrange collections.
  • Maintaining packing material stock levels
  • Support and cover Goods-in activities as and when necessary
  • Have proven experience working in a technical position, creating content and delivering training

Skills & Attributes

The successful candidate will:

  • Have excellent written and verbal communication skills
  • Possess an ability to take complex issues and break them down into a series of simple concepts
  • Possess an ability to take complex processes and break them down into a series of simple steps
  • Be able to draw explanatory diagrams of concepts and of physical items
  • Be able to write in formal as well as informal styles alongside explanatory and procedural styles for multiple audiences
  • Pay attention to detail and ensure accuracy and completeness of the content they produce
  • Be proficient with MS Office tools and willing to learn MS Publisher
  • Be a team player, comfortable working in a wide team and building strong professional relationships
  • Be able to work to agreed timescales
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion
  • Be able to develop courses meeting professional requirements
  • Be prepared to travel nationally and internationally to deliver training

Education & Qualifications

A good degree in a relevant subject would be useful but practical experience of training and technical writing will be highly valued

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

Junior Systems Support EngineerRead MoreRead Less

Job Title:  Junior Systems Support Engineer

Reports to:  Technical Support Services Manager

Purpose of Role

The role of the Junior System Support Engineer is to respond to the customer Help Line and to categorise, record, investigate, resolve and track issues from report to resolution.

The Junior System Support Engineer shall report to the Technical Support Services Manager with working hours between either 08:00 – 16:30 or 09:00 – 17:30 based on business requirement.

Key Responsibilities

Following technical support process the role has the specific responsibilities to:

  • Provide telephone and email support by supplying solutions and advice for incidents, request, changes and problems
  • Respond to maintenance contract customers promptly to satisfy service level agreements
  • Categorise, record, and track reported issues until a solution is delivered
  • Investigate and record in detail the steps taken during the investigation and record in the helpdesk
  • Log time against support cases and report against support allowance for customers
  • Generate knowledgebase articles based on problem symptoms and resolutions
  • Analyse problems reported directly from customers and/or from the maintenance organisation in relation to field returns to identify common failure modes
  • Liaise with Engineering where necessary following escalation paths to resolve more complex issues
  • Provide on-site support to Control System and PA/VA Systems maintenance and system upgrades generating site visit reports upon completion
  • Produce Risk Assessments and Method Statements when required
  • Perform routine maintenance checks on the operation of remote systems.
  • Perform routine maintenance checks on the operation of on-site reference systems.
  • Maintain technical competence – identify training and tool requirements and ensuring they are delivered
  • Assist systems project delivery where necessary to maintain technical competence
  • Assist the Technical Support Services Manager with department administration activities
  • Identify commercial requirements for works or hardware that are not included in maintenance contracts (this includes flagging cases that are not covered by a contract and have not been sold directly by us or an approved integrator) to the Technical Support Services Manager
  • Highlight commercial opportunities to the sales department
  • Carry out any other duties as reasonably requested by the Technical Support Services Manager, Systems Manager and Directors

It is expected that the Junior System Support Engineer will perform out of hours support on a rota basis

The Candidate

Knowledge & Experience

Candidates will be able to offer several (ideally all) of the following skills/experience:

  • Linux fundamentals – installation (including automated/unattended installation) and troubleshooting. Ideally OpenSUSE or SLES experience.
  • Windows fundamentals – installation and troubleshooting of Windows XP and 7
  • TCP/IP networking – familiar with routing, SSH, remote desktop/VNC, DNS, PXE and use of network analysis tools like Wireshark.
  • VOIP – familiar with telecommunication systems
  • Technical support via telephone/email/remote access
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Be a team player, comfortable working in a close-knit team and building strong professional relationships.
  • Have good communication skills and be comfortable working with all levels of the organisation
  • Have strong documentation skills
  • Have an interest in leading edge control system and telecommunications technology.
  • Ability to work within agreed timescales and have strong commercial awareness
  • Want to be working in an environment where their colleagues depend upon him or her to deliver.
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion.
  • Be able to quickly adapt to new challenges
  • Above all have strong technical skills and a desire to develop these.
  • On occasion be available to travel to customer sites in Europe and internationally

Education & Qualifications

Good degree in a relevant subject and at least 2 years’ experience in a relevant role.

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Bid EngineerRead MoreRead Less

Job Title:  Bid Engineer

Reports to:  Sales Operations Manager

Purpose of Role

Support the growth of ASL through providing support to customers in the design of ASL products and solutions and by providing the delivery of accurate and timely quotations and bids

Key Responsibilities

  • Produce accurate and detailed quotations and systems proposals
  • Liaise with strategic end-users such as Network Rail, LUL, BAA to influence requirements and drive supplier preference
  • Evaluate and clearly understand the details and requirements for each tender
  • Be up to date with latest estimator techniques and procedures
  • Be responsible for Company quote calculator ensuring it is up to date and error free
  • Be up to date with all ASL and competitor product range
  • Contribute to Product Management to ensure unique selling point of ASL products is up to date and communicated to Sales Team
  • Seek out and understand technical clarifications
  • Be involved with tender/proposal presentations
  • Participate in the improvement of products and processes by communication ideas & suggestions, as well as resolving problems you encounter
  • Maintain proper filing of documentation in both hard and soft copy as per company QA procedures
  • Work with international customers

The Candidate

Knowledge & Experience

  • Knowledge of Telecom System interfacing eg public address, telephones, help points, passenger information displays, CCTV.
  • Experience in Communication or System projects.
  • Experience in proposing Complex Software Products
  • Experience in the design, estimating and bid management in projects to include transport hubs, stadia, energy and defence sectors
  • Experience of working in a Sales environment is desirable

Skills & Attributes

  • Good verbal and written communication skills
  • Good computer skills: use of MS office eg advanced Excel, Word, CRM software
  • Ability to work as part of a team
  • Ability to multi task
  • Good organizational skills, able to manage own workload with minimal supervision
  • Customer focused
  • Analytical approach to solving problems

Education & Qualifications

  • Engineering degree or other related disciplines
  • Diploma in Acoustics advantageous
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Senior Embedded Software EngineerRead MoreRead Less

Job Description

Job Title:        Senior Embedded Software Engineer

Reports to:     R&D Manager

Purpose of Role

ASL is looking for an experienced, creative and talented Software Engineer to work on Embedded Software within a small, dedicated team to develop exciting and innovative Public Address and Voice Alarm products.

Key Responsibilities

  • Design and implementation of software for digital audio systems
  • Design and implementation of software for audio networking solutions and system peripherals

 

The Candidate

Knowledge & Experience

Essential

  • A proven track record  (> 5 years)
  • Design and implementation of software for complex embedded systems using multiple high performance microcontrollers
  • Design and implementation of embedded software written in C for such systems
  • Full product life-cycle experience
  • Software Design Documentation
  • Ability to effectively communicate software design concepts to a small team
  • Experience of working within a quality system e.g ISO9001

Highly Desirable

  • Leadership and management skills within a small project team
  • Experience with RTOS
  • C++ experience
  • Knowledge of Linux
  • Experience with digital audio systems
  • Experience with  IP
  • Safety related software experience (SIL)
  • Good hardware familiarity

 

Skills & Attributes

  • Ability to work well within a small team of hardware and software engineers
  • Strong communication skills and be comfortable working with all levels of the organisation and with customers
  • Ability to work independently making decisions and driving issues to a conclusion
  • Be interested in all aspects of the Company from business strategy to the working environment
  • Be flexible and keen to assist in a variety of ways on a variety of projects.
  • Above all have strong technical skills and a desire to develop these quickly

 

Education & Qualifications

Degree in a relevant subject or a track record that demonstrates a clear ability to design complex, innovative new products.

 

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

Terms of Business for Recruitment Services - Agency FeesRead MoreRead Less

Definitions and general

In these Terms of Business, ‘ASL’ shall mean Application Solutions (Safety and Security) Ltd of Cliffe Industrial Estate, Lewes, East Sussex, BN8 6JL, UK.

These Terms of Business apply to the permanent placing of personnel.

“The Agency” shall mean the Recruitment Services Company or Agency introducing the applicant.

Advertising, road shows, or other disbursements

ASL has not requested that The Agency places adverts, conducts research or road-shows, or any other activities on its behalf and will not reimburse costs related to such activities undertaken by The Agency.

Acceptance of terms

The introduction of an applicant by The Agency constitutes acceptance of these terms of business.

For the purpose of these Terms an applicant shall have been “introduced” when The Agency has, at ASL’s request, arranged an interview for the applicant, which the applicant attends.

For the avoidance of doubt, ASL may receive the applicant’s details by another means, whether through another Agency or direct, but only if The Agency has arranged the interview can a fee become subsequently and conditionally payable.

Fees

If ASL engages an applicant, ASL agrees to pay The Agency a fee of 15% of the basic salary. This level of fee is appropriate to the work undertaken by The Agency. ASL engages an applicant when that person becomes a permanent member of staff on its payroll.

Should The Agency have agreed a rate lower than that above, the lower figure shall be used, all other terms remaining the same.

Payment

VAT shall be added by The Agency and will be payable by ASL.

ASL shall pay due amounts within 60 days.

No interest is payable on outstanding balances.

Termination of the engagement

In the event that the applicant is dismissed or leaves ASL’s employment within 12 weeks of the engagement, The Agency will pay to ASL, a rebate equal to 100% of the fee paid.

In the event that the applicant’s probation period is extended for a further 4 weeks and the applicant is dismissed or leaves ASL’s employment within that time, The Agency will pay to ASL a rebate equal to 50% of the fee paid.

Confidentiality

Information relating to the business of ASL is confidential and The Agency agrees not to disclose details, other than information to be found in the public domain, to third parties.

Liability

It is The Agency’s responsibility to satisfy itself as to the correctness of any statement made on information supplied by The Agency, especially that the applicant has the qualifications stated.

Variation

These Terms of Business replace all previous, and this cancels all previous agreements. No variation of these Terms of Business may be made without the written agreement of a Director of ASL.