Business Development ExecutiveRead MoreRead Less

Job Title: Business Development Executive

Reports to:  Head of Business Development

Purpose of Role:

Enhance business development capability in the company, supporting all bus dev activities. The primary purpose is to expand the company’s sales and profits and to encourage customers and stakeholders to engage with ASL.

Key Responsibilities

  • Lead interaction with consultants and specifiers
  • Ensure that CPD material for consultants and specifiers is available and current
  • Co-ordinate bus dev activities and appointments
  • Provide bid support for potential projects
  • Support the Sales Team with system planning
  • Assist with managing the ASL website and newsletters.
  • Improve ASL loudspeaker sales through active support of Sales Team in this area
  • Provide market feedback on product information, competitive product data and market pricing to the Product Manager
  • Produce detailed quotations and systems proposals as required
  • Visit key customers around the UK
  • Occasional travel overseas. (To visit exhibitions or customers)

The Candidate

Knowledge & Experience

  • Experience of working in a Sales or Bus Dev environment..
  • Experience of working as part of a team on high value system sales.
  • Experience of working in virtual teams and with Integration partners.
  • Knowledge of the key companies and individuals in the PA / VA and/ or Security Building Management sectors
  • Must have an interest in new technology related to the Company’s markets and quickly understand the technology behind new products to relay the information to customers

Skills & Attributes

  • Good communication, inter-personal skills and organizational skills
  • Ability to manage multiple projects at a time
  • Attention to detail
  • Excellent listening and presentation skills
  • Ability to work in a team environment with limited direct supervision
  • Ability to learn new technology and processes.
  • Customer focused, and results driven.
  • Willingness to travel and can drive / own a car.

Education & Qualifications

  • Good level of Maths and written English.
  • ISCE membership preferred
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

Junior Account ManagerRead MoreRead Less

Job Title:  Junior Account Manager

Reports to:  Head of Sales Operations

Purpose of Role:

The development of existing accounts, and working with new accounts, in line with the Company’s strategy. The primary purpose is to maximize the company’s sales and profits and ensure customer expectations are met.

Key Responsibilities

  • Act as lead point of contact for specific UK customers
  • Support all other UK accounts.
  • Build and maintain strong, long-lasting customer relationships
  • Produce accurate and detailed quotations and systems proposals
  • Ensure the successful delivery of our solutions based on customer requirements.
  • Provide product updates to customers in a timely manner.
  • Forecast key account metrics in a timely manner using Company tools
  • Grow opportunities and collaborate with sales and other teams to hit targets.
  • Assess, clarify, and validate customer needs on an ongoing basis.
  • Provide market feedback on product information, competitive product data and market pricing to the Product Manager
  • Produce detailed quotations and systems proposals as required
  • Work with Sales Support and Bid Managers on tenders and customer enquiries.
  • Work to support tenders and any other bids.
  • Actively seek maintenance contracts with existing customers and new customers
  • Successfully closing opportunities.
  • Visit key customers around the UK (Sometimes overnight)
  • Occasional travel overseas. (To visit exhibitions or customers)

The Candidate

Knowledge & Experience

  • Experience of working in a Sales environment – both via telephone and face-to-face meetings.
  • Delivering timely client focused solutions based on customer needs.
  • Demonstrable record of supporting, and closing, high value projects.
  • Experience of working as part of a bid team on high value system sales.
  • Experience of working in virtual teams and with Integration partners.
  • Knowledge of the key companies and individuals in the Public Address / Voice Alarm and/ or Security Building Management sectors
  • Experience of working in Public Address is desireable
  • Must have an interest in new technology related to the Company’s markets and quickly understand the technology behind new products to relay the information to customers.
  • Good written English.

Skills & Attributes

  • Good communication, inter-personal skills and organizational skills
  • Ability to manage multiple projects at a time
  • Attention to detail
  • Excellent listening, negotiation and presentation skills
  • Ability to work in a team environment with limited direct supervision
  • Ability to learn new technology and processes.
  • Customer focused, and results driven.
  • Willingness to travel and can drive / own a car.

Education & Qualifications

  • Account Management training desirable.
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Technical Bid Engineer Read MoreRead Less

Job Title: Technical Bid Engineer

Reports to: Sales Operations Manager

Purpose of Role:

Support the growth of ASL through providing support to customers in the design of ASL products and solutions and by providing the delivery of accurate and timely quotations and bids

Key Responsibilities

  • Produce accurate and detailed quotations and systems proposals
  • Liaise with strategic end-users such as Network Rail, LUL, BAA to influence requirements and drive supplier preference
  • Evaluate and clearly understand the details and requirements for each tender
  • Be up to date with latest estimator techniques and procedures
  • Be responsible for Company quote calculator ensuring it is up to date and error free
  • Be up to date with all ASL and competitor product range
  • Contribute to Product Management to ensure unique selling point of ASL products is up to date and communicated to Sales Team
  • Seek out and understand technical clarifications
  • Be involved with tender/proposal presentations
  • Participate in the improvement of products and processes by communication ideas & suggestions, as well as resolving problems you encounter
  • Maintain proper filing of documentation in both hard and soft copy as per company QA procedures
  • Work with international customers

The Candidate

Knowledge & Experience

  • Knowledge of Telecom System interfacing eg public address, telephones, help points, passenger information displays, CCTV.
  • Experience in Communication or System projects.
  • Experience in proposing Complex Software Products
  • Experience in the design, estimating and bid management in projects to include transport hubs, stadia, energy and defence sectors
  • Experience of working in a Sales environment is desirable

Skills & Attributes

  • Good verbal and written communication skills
  • Good computer skills: use of MS office eg advanced Excel, Word, CRM software
  • Ability to work as part of a team
  • Ability to multi task
  • Good organizational skills, able to manage own workload with minimal supervision
  • Customer focused
  • Analytical approach to solving problems

Education & Qualifications

  • Engineering degree or other related disciplines
  • Diploma in Acoustics advantageous
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

System Installation & Configuration EngineerRead MoreRead Less

Job Title: System Installation & Configuration Engineer

Reports to: Programme Manager

Purpose of Role:  

The overall responsibility of the Systems Engineer is to configure and install Public Address/Voice Alarm and Control System projects to meet customer requirements.

Key Responsibilities

  • Deployment of ASL public address voice alarm and control systems in office and at customer sites
  • Configuration of ASL control system components (Postgres, Bucardo, Jabber and ASL’s VIPA)
  • Troubleshoot and maintain knowledgebase for ASL’s control system
  • Rack and component installation of control system servers and hardware
  • Produce project-specific documentation and deployment guides
  • Produce project-specific test documentation for Public Address/Voice Alarm and Control Systems
  • Work within the company processes and suggest improvements as appropriate
  • Provide support to Service and Maintenance for maintenance and upgrade of Public Address/Voice Alarm and Control Systems.
  • Provide 1st and 2nd line technical support for control system deployments
  • Provide training to ASL’s employees and customers for ASL’s public address voice alarm and control systems
  • Perform system testing to verify and validate product software changes
  • Execute customer factory acceptance tests, factory integration tests, site integration tests and site acceptance tests

The job holder will be required to travel both in the UK and abroad.

The Candidate

Knowledge & Experience

Candidates will be able to offer several of the following skills/experience:

  • Strong Linux fundamentals – installation (including automated/unattended installation) and troubleshooting. Ideally OpenSUSE or SLES experience.
  • Strong Windows fundamentals – installation and troubleshooting of Windows XP and 7
  • VMware ESXI installation and configuration
  • Familiarity with requirements and specification of complex industrial IT systems
  • Experience of implementing multiple IT infrastructure projects
  • Bash scripting (with Python and Perl a bonus) and working with SNMP walks/traps
  • SQL database administration and configuration – either postgreSQL or proven record with another database and evidence of transferable skills.
  • TCP/IP networking – familiar with routing, SSH, remote desktop/VNC, DNS, PXE and use of network analysis tools like Wireshark.
  • VOIP – familiar with telecommunication systems such as asterisk
  • Familiar with version control systems and procedures. Evidence of disciplined approach to configuration
  • Technical support via telephone/email/remote access
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Be a team player, comfortable working in a close-knit team and building strong professional relationships
  • Be able to work under pressure and remain calm and focused
  • Have good communication skills and be comfortable working with all levels of the organisation
  • Have excellent documentation skills
  • Ability to work within agreed timescales and have good commercial awareness
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion.
  • Be able to quickly adapt to new challenges
  • Have an interest in leading edge control system and telecommunications technology
  • Above all have strong technical skills and a desire to develop these
  • Be available to travel to customer sites worldwide

Education & Qualifications

Degree in a relevant subject or relevant experience and a proven track record.

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Systems Support Engineer Read MoreRead Less

Job Title: Systems Support Engineer

Purpose of Role:

The overall responsibility of the Systems Support Engineer, who is part of the Technical Support team, is to respond to the customer help line and resolve customer enquiries from report to resolution following the Incident, Request and Problem Management processes.

Key Responsibilities

  • Provide helpdesk support to ASL’s customers which includes Incident & Request management and fulfilment
  • Identify problems from incidents, carry out root cause analysis and work through to resolution, preventing re-occurring incidents
  • Respond to maintenance contract customers promptly to satisfy service level agreements.
  • Investigate and record in detail the steps taken during the investigation and record in the helpdesk.
  • Log time against support cases and report against support allowance for customers.
  • Generate knowledgebase articles on problems, symptoms and resolutions.
  • Liaise with Engineering where necessary following escalation paths to resolve more complex issues.
  • Interface with the sales department to provide estimates for control and PA/VA systems configuration and testing effort in support of quotations.
  • Specify, build and maintain control and PA/VA reference systems.
  • Provide on-site support to control and PA/VA Systems maintenance and system upgrades generating site visit reports upon completion.
  • Produce Risk Assessments and Method Statements when required.
  • Perform routine maintenance checks on the operation of control and PA/VA systems.
  • Generate monthly reports for maintenance contracts.
  • Maintain technical competence – identify training and tool requirements and ensuring they are delivered.
  • Assist systems project delivery where necessary to maintain technical competence.
  • Assist the Head of Technical Support with department administration activities where necessary.
  • Highlight commercial opportunities to the sales department.
  • Carry out any other duties as reasonably requested by the Technical Support Services Manager, Head of Technical Support and Directors.

It is expected that the Systems Support Engineer will perform out of hours support on rota basis.

The Candidate

Knowledge & Experience

Candidates will be able to offer several (ideally all) of the following skills/experience:

  • Experience of working in a helpdesk environment;
  • Incident and Request Management
  • Problem Management
  • TCP/IP networking – familiar with configuring and troubleshooting IP networks up-to layer 3.
  • Strong Linux skills – configuration and troubleshooting
  • Strong Windows skills– configuration and troubleshooting (desirable)
  • Working with audio (amplifiers, audio routers, speakers, microphones, etc)
  • Experience of site installation and commissioning of hardware in a life safety environment (desirable)
  • Cable & Rack wiring experience
  • System Testing/Product qualification
  • Soldering and electronics
  • Familiar with version control systems and procedures. Evidence of disciplined approach to configuration;
  • Some familiarity with production of Technical and User Documentation;
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Be a team player, comfortable working in a close-knit team and building strong professional relationships;
  • Have good communication skills and be comfortable working with all levels of the organization;
  • Have very strong documentation and report writing skills;
  • Have an interest in leading edge control system and telecommunications technology;
  • Ability to work within agreed timescales and have strong commercial awareness;
  • Want to be working in an environment where their colleagues depend upon him or her to deliver;
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion;
  • Be able to quickly adapt to new challenges;
  • Above all have strong technical skills and a desire to develop these;
  • Ability to work off-site, closely with clients;
  • Be able to travel to customer sites in the UK and Internationally;

Education & Qualifications

  • Good degree in Engineering or a relevant subject or a proven track record.
  • ITIL foundation or Service Desk Analyst qualification.
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Approvals EngineerRead MoreRead Less

Job Title: Approvals Engineer

Purpose of Role:

The role of Approvals Engineer is to drive the EN54 Product approval process, EMC and Product Safety assessments, CE assessments and other approval processes (e.g, UL, CSA, etc).

Key Responsibilities

Working as Approvals Engineer within a small team to develop voice alarm and related security products.

This will include:

  • Liaise with certification bodies and customer product approval organisations to ensure product compliance with legal, regulatory and customer requirements
  • Organise and supervise external product validation (test houses, field trials etc)
  • Support external testing activities by certification bodies, customer product approval organisations etc.
  • Writing and conducting EMC/Safety test plans
  • Review of product design and preliminary in-house testing
  • Act as point of contact for product approvals, e.g. EN 54-16, UL, etc
  • Conduct Product Audits
  • Conduct functional testing on new or updated hardware and software
  • Conduct internal training courses on new products, new product features, and product approvals (e.g. system design to meet EN 54-16)
  • Hardware Design
  • Attending International Standards Committees

The Candidate

Knowledge & Experience

  • A proven track record of practical EMC/Safety testing is preferred.
  • Good technical documentation skills.

However, consideration will be given to candidate with sound technical background/ hardware design experience wanting to move into this area.

Skills & Attributes

  • Have strong technical skills and a desire to develop these quickly.
  • Be an excellent team player, comfortable working in a close -knit team and building strong professional relationships.
  • Have good communication skills and be able to work with all levels of the organisation and with customers.
  • Want to be working in an environment where their colleagues depend upon him or her to deliver.
  • Be able to work independently making decisions and driving issues to a conclusion.
  • Be interested in all aspects of the company from business strategy to the working environment.
  • Be flexible and keen to assist in a variety of ways on a variety of projects.

Education & Qualifications

Good degree in a relevant subject or a proven track record.

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Software ManagerRead MoreRead Less

Job Title: Software Manager

Purpose of Role: 

To lead and manage a team of Software Engineers delivering business critical projects, managing the day to day activities and ensuring team targets are met. This is a hands-on role which will allow spending time on developer activities once the primary management responsibilities have been met.

Key Responsibilities

a) Primary Responsibilities

  • Assign work and manage the workload of the Software Development team.
  • Ensure that software delivery commitments made by the team are met.
  • Ensure that projections of software completion are tracked and refined throughout the project, so that risks can be identified and mitigated as early as possible.
  • Proactively resolve issues impeding team progress and escalate as required.

b) Quality

  • Manage the software development life cycle and work with the Director of Software Engineering to identify and implement improvements.
  • Define, lead and encourage continuous improvement of the team’s delivery and development processes in conjunction with the Director of Software Engineering.
  • Ensure that standards, quality policies and procedures are adhered to by all members of the team.
  • Drive change to implement efficient and effective strategies

c)Line Manager Aspects of the Role

  • Train and integrate new team members and support the continued development of existing team members.
  • Work with management to build and promote a positive working environment for the team.

The Candidate

Knowledge & Experience

Essential:

  • Proven experience of full software lifecycle experience
  • Proven track record in team management
  • Degree in computer science or equivalent relevant technical subject
  • Development on Windows and Linux in C++ (minimum of five years)
  • Excellent communication, problem solving and analytical skills.

Highly Desirable

  • Experience of leading a software development team.
  • Web services technologies
  • Database design
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Software Qualification EngineerRead MoreRead Less

Job Title: Software Qualification Engineer

Purpose of Role: 

The Software Qualification Engineer has the responsibility for functional and standards testing of ASL’s products.

Key Responsibilities

  • Produce test strategies for software validation/qualification
  • Schedule testing activities in line with Company priorities and objectives
  • Conduct testing on new or updated software
  • Produce user-focused product documentation (Installation Guides, User Manuals etc)
  • Provide initial product training
  • Develop test procedures and perform the Qualification testing for new products and major upgrades to existing products
  • Develop and maintain formal release processes for software

The Candidate

Knowledge & Experience

Candidates will be able to offer several (ideally all) of the following skills/experience:

  • Writing test plans and managing testing logistics
  • Software testing
  • Strong Linux fundamentals
  • Strong Windows fundamentals – installation and troubleshooting of Windows 7 and 10
  • VMware ESXI installation and configuration
  • Familiarity with requirements and specification of complex systems.
  • Experience of implementing multiple IT infrastructure projects
  • Bash scripting (with Python and Perl a bonus) and working with SNMP walks/traps
  • SQL database administration and configuration – either postgreSQL or proven record with another database and evidence of transferable skills.
  • TCP/IP networking – familiar with routing, SSH, remote desktop/VNC, DNS, PXE and use of network analysis tools like Wireshark.
  • VOIP – familiar with telecommunication systems such as asterisk
  • Familiar with version control systems and procedures. Evidence of disciplined approach to configuration
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Have good communication skills, be comfortable working with all levels of the organisation and building strong professional relationships
  • Have very strong documentation skills
  • Have an interest in leading edge control system and telecommunications technology
  • Ability to work within agreed timescales and have strong commercial awareness
  • Want to be working in an environment where their colleagues depend upon him or her to deliver
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion
  • Be able to quickly adapt to new challenges
  • Above all have strong technical skills and a desire to develop these.
  • On occasion, be available to travel to customer sites in Europe and internationally

Education & Qualifications

Good degree in a relevant subject or a proven track record

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Embedded Software EngineerRead MoreRead Less

Job Title:  Embedded Software Engineer

Reports to:  Director of Hardware

Purpose of Role:

ASL is looking for an experienced, creative and talented Software Engineer to work on Embedded Software within a small, dedicated team to develop exciting and innovative Public Address and Voice Alarm products.

The Candidate

Knowledge & Experience

Essential

  • Design and implementation of software for complex embedded systems using high performance microcontrollers
  • Design and implementation of embedded software written in C for such systems
  • Full product life-cycle experience
  • Experience of working within a quality system e.g ISO9001

Highly Desirable

  • C++ experience
  • Knowledge of Linux
  • Experience with digital audio systems
  • Experience with  IP
  • Good hardware familiarity
  • Experience with RTOS

Skills & Attributes

  • Ability to work well within a small team of hardware and software engineers
  • Strong communication skills and be comfortable working with all levels of the organisation and with customers
  • Ability to work independently making decisions and driving issues to a conclusion
  • Be interested in all aspects of the Company from business strategy to the working environment
  • Be flexible and keen to assist in a variety of ways on a variety of projects.
  • Above all have strong technical skills and a desire to develop these quickly

Education & Qualifications

Degree in a relevant subject or a track record that demonstrates a clear ability to design complex, innovative new products.

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Software Qualification EngineerRead MoreRead Less

Job Title:  Software Qualification Engineer

Reports to:  Qualification Manager

Purpose of Role:

The Software Qualification Engineer has the responsibility for functional and standards testing of ASL’s products.

Key Responsibilities

  • Produce test strategies for software validation/qualification
  • Schedule testing activities in line with Company priorities and objectives
  • Conduct testing on new or updated software
  • Produce user-focused product documentation (Installation Guides, User Manuals etc)
  • Provide initial product training
  • Develop test procedures and perform the Qualification testing for new products and major upgrades to existing products
  • Develop and maintain formal release processes for software

The Candidate

Knowledge & Experience

Essential:

Candidates will be able to offer several (ideally all) of the following skills/experience:

  • Writing test plans and managing testing logistics
  • Software testing
  • Strong Linux fundamentals
  • Strong Windows fundamentals – installation and troubleshooting of Windows 7 and 10
  • VMware ESXI installation and configuration
  • Familiarity with requirements and specification of complex systems.
  • Experience of implementing multiple IT infrastructure projects
  • Bash scripting (with Python and Perl a bonus) and working with SNMP walks/traps
  • SQL database administration and configuration – either postgreSQL or proven record with another database and evidence of transferable skills.
  • TCP/IP networking – familiar with routing, SSH, remote desktop/VNC, DNS, PXE and use of network analysis tools like Wireshark.
  • VOIP – familiar with telecommunication systems such as asterisk
  • Familiar with version control systems and procedures. Evidence of disciplined approach to configuration
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Have good communication skills, be comfortable working with all levels of the organisation and building strong professional relationships
  • Have very strong documentation skills
  • Have an interest in leading edge control system and telecommunications technology
  • Ability to work within agreed timescales and have strong commercial awareness
  • Want to be working in an environment where their colleagues depend upon him or her to deliver
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion
  • Be able to quickly adapt to new challenges
  • Above all have strong technical skills and a desire to develop these.
  • On occasion, be available to travel to customer sites in Europe and internationally

Education & Qualifications

Good degree in a relevant subject or a proven track record

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

 

 

GUI/Configuration Engineer Read MoreRead Less

Job Title:  GUI Software Engineer

Purpose of Role:

ASL is looking for a creative, talented programmer to take its award-winning iVENCS system visualization and management software forward, including mobile device and web service support. iVENCS is a cross-platform distributed system used in several flagship deployments such as St Pancras International railway station, Gatwick airport, and is licensed by technology big hitters such as CISCO and Alcatel-Lucent.

Key Responsibilities

  • Developing GUIs and configuration tools for ASL products on a variety of platforms, including mobile.
  • Developing software control system interfaces
  • Extending, improving and documenting common modules and libraries for ASL software as directed .
  • Develop ASL’s Control system modules and interfaces on a Qt-based cross-platform architecture, using JCOP/JPC.
  • Develop ASL’s Control System modules and interfaces on an RTOS-based embedded architecture, using JOUL/PMC.

The Candidate

Knowledge & Experience

Essential:

  • GUI design experience in Qt5, QML and  C++
  • Good understanding of basic GUI concepts
  • Proven industry track record in implementing GUIs

Desirable:

  • Good system understanding of PC architectures, operating systems, databases, software systems and networks
  • Good understanding of one or more of: Apache Tomcat, AJAX, JAVAScript, IOS and Android applications
  • Good understanding of networks, Linux and Windows operating systems.
  • Knowledge of XML
  • Good working experience in relevant area advantageous.

Skills & Attributes

The successful candidate will:

  • Enjoy technology and working in a state of the art environment.
  • Be a team player, comfortable working in a close-knit team and building strong professional relationships.
  • Have good communication skills and be comfortable working with all levels of the organisation and with customers.
  • Want to be working in an environment where their colleagues depend upon him or her to deliver.
  • Be able to work independently making decisions and driving issues to a conclusion.
  • Be interested in all aspects of the company from business strategy to the working environment.
  • Be flexible and keen to assist in a variety of ways on a variety of projects.
  • Above all have strong technical skills and a desire to develop these.

Education & Qualifications

  • Upper second BSc degree (or equivalent) or higher in a relevant subject (Computing, Computational Mathematics, etc.)
  • Postgraduate qualifications are beneficial but not essential
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Junior Systems Support EngineerRead MoreRead Less

Job Title:  Junior Systems Support Engineer

Reports to:  Technical Support Services Manager

Purpose of Role

The role of the Junior System Support Engineer is to respond to the customer Help Line and to categorise, record, investigate, resolve and track issues from report to resolution.

The Junior System Support Engineer shall report to the Technical Support Services Manager with working hours between either 08:00 – 16:30 or 09:00 – 17:30 based on business requirement.

Key Responsibilities

Following technical support process the role has the specific responsibilities to:

  • Provide telephone and email support by supplying solutions and advice for incidents, request, changes and problems
  • Respond to maintenance contract customers promptly to satisfy service level agreements
  • Categorise, record, and track reported issues until a solution is delivered
  • Investigate and record in detail the steps taken during the investigation and record in the helpdesk
  • Log time against support cases and report against support allowance for customers
  • Generate knowledgebase articles based on problem symptoms and resolutions
  • Analyse problems reported directly from customers and/or from the maintenance organisation in relation to field returns to identify common failure modes
  • Liaise with Engineering where necessary following escalation paths to resolve more complex issues
  • Provide on-site support to Control System and PA/VA Systems maintenance and system upgrades generating site visit reports upon completion
  • Produce Risk Assessments and Method Statements when required
  • Perform routine maintenance checks on the operation of remote systems.
  • Perform routine maintenance checks on the operation of on-site reference systems.
  • Maintain technical competence – identify training and tool requirements and ensuring they are delivered
  • Assist systems project delivery where necessary to maintain technical competence
  • Assist the Technical Support Services Manager with department administration activities
  • Identify commercial requirements for works or hardware that are not included in maintenance contracts (this includes flagging cases that are not covered by a contract and have not been sold directly by us or an approved integrator) to the Technical Support Services Manager
  • Highlight commercial opportunities to the sales department
  • Carry out any other duties as reasonably requested by the Technical Support Services Manager, Systems Manager and Directors

It is expected that the Junior System Support Engineer will perform out of hours support on a rota basis

The Candidate

Knowledge & Experience

Candidates will be able to offer several (ideally all) of the following skills/experience:

  • Linux fundamentals – installation (including automated/unattended installation) and troubleshooting. Ideally OpenSUSE or SLES experience.
  • Windows fundamentals – installation and troubleshooting of Windows XP and 7
  • TCP/IP networking – familiar with routing, SSH, remote desktop/VNC, DNS, PXE and use of network analysis tools like Wireshark.
  • VOIP – familiar with telecommunication systems
  • Technical support via telephone/email/remote access
  • Microsoft Office

Skills & Attributes

The successful candidate will:

  • Be a team player, comfortable working in a close-knit team and building strong professional relationships.
  • Have good communication skills and be comfortable working with all levels of the organisation
  • Have strong documentation skills
  • Have an interest in leading edge control system and telecommunications technology.
  • Ability to work within agreed timescales and have strong commercial awareness
  • Want to be working in an environment where their colleagues depend upon him or her to deliver.
  • Be able to work independently making decisions, problem solving and driving issues to a conclusion.
  • Be able to quickly adapt to new challenges
  • Above all have strong technical skills and a desire to develop these.
  • On occasion be available to travel to customer sites in Europe and internationally

Education & Qualifications

Good degree in a relevant subject and at least 2 years’ experience in a relevant role.

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Bid EngineerRead MoreRead Less

Job Title:  Bid Engineer

Reports to:  Sales Operations Manager

Purpose of Role

Support the growth of ASL through providing support to customers in the design of ASL products and solutions and by providing the delivery of accurate and timely quotations and bids

Key Responsibilities

  • Produce accurate and detailed quotations and systems proposals
  • Liaise with strategic end-users such as Network Rail, LUL, BAA to influence requirements and drive supplier preference
  • Evaluate and clearly understand the details and requirements for each tender
  • Be up to date with latest estimator techniques and procedures
  • Be responsible for Company quote calculator ensuring it is up to date and error free
  • Be up to date with all ASL and competitor product range
  • Contribute to Product Management to ensure unique selling point of ASL products is up to date and communicated to Sales Team
  • Seek out and understand technical clarifications
  • Be involved with tender/proposal presentations
  • Participate in the improvement of products and processes by communication ideas & suggestions, as well as resolving problems you encounter
  • Maintain proper filing of documentation in both hard and soft copy as per company QA procedures
  • Work with international customers

The Candidate

Knowledge & Experience

  • Knowledge of Telecom System interfacing eg public address, telephones, help points, passenger information displays, CCTV.
  • Experience in Communication or System projects.
  • Experience in proposing Complex Software Products
  • Experience in the design, estimating and bid management in projects to include transport hubs, stadia, energy and defence sectors
  • Experience of working in a Sales environment is desirable

Skills & Attributes

  • Good verbal and written communication skills
  • Good computer skills: use of MS office eg advanced Excel, Word, CRM software
  • Ability to work as part of a team
  • Ability to multi task
  • Good organizational skills, able to manage own workload with minimal supervision
  • Customer focused
  • Analytical approach to solving problems

Education & Qualifications

  • Engineering degree or other related disciplines
  • Diploma in Acoustics advantageous
If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

Senior Embedded Software EngineerRead MoreRead Less

Job Description

Job Title:        Senior Embedded Software Engineer

Reports to:     R&D Manager

Purpose of Role

ASL is looking for an experienced, creative and talented Software Engineer to work on Embedded Software within a small, dedicated team to develop exciting and innovative Public Address and Voice Alarm products.

Key Responsibilities

  • Design and implementation of software for digital audio systems
  • Design and implementation of software for audio networking solutions and system peripherals

 

The Candidate

Knowledge & Experience

Essential

  • A proven track record  (> 5 years)
  • Design and implementation of software for complex embedded systems using multiple high performance microcontrollers
  • Design and implementation of embedded software written in C for such systems
  • Full product life-cycle experience
  • Software Design Documentation
  • Ability to effectively communicate software design concepts to a small team
  • Experience of working within a quality system e.g ISO9001

Highly Desirable

  • Leadership and management skills within a small project team
  • Experience with RTOS
  • C++ experience
  • Knowledge of Linux
  • Experience with digital audio systems
  • Experience with  IP
  • Safety related software experience (SIL)
  • Good hardware familiarity

 

Skills & Attributes

  • Ability to work well within a small team of hardware and software engineers
  • Strong communication skills and be comfortable working with all levels of the organisation and with customers
  • Ability to work independently making decisions and driving issues to a conclusion
  • Be interested in all aspects of the Company from business strategy to the working environment
  • Be flexible and keen to assist in a variety of ways on a variety of projects.
  • Above all have strong technical skills and a desire to develop these quickly

 

Education & Qualifications

Degree in a relevant subject or a track record that demonstrates a clear ability to design complex, innovative new products.

 

If you would like to apply for this position please email your CV to recruitment@asl-control.co.uk

 

Terms of Business for Recruitment Services - Agency FeesRead MoreRead Less

Definitions and general

In these Terms of Business, ‘ASL’ shall mean Application Solutions (Safety and Security) Ltd of Cliffe Industrial Estate, Lewes, East Sussex, BN8 6JL, UK.

These Terms of Business apply to the permanent placing of personnel.

“The Agency” shall mean the Recruitment Services Company or Agency introducing the applicant.

Advertising, road shows, or other disbursements

ASL has not requested that The Agency places adverts, conducts research or road-shows, or any other activities on its behalf and will not reimburse costs related to such activities undertaken by The Agency.

Acceptance of terms

The introduction of an applicant by The Agency constitutes acceptance of these terms of business.

For the purpose of these Terms an applicant shall have been “introduced” when The Agency has, at ASL’s request, arranged an interview for the applicant, which the applicant attends.

For the avoidance of doubt, ASL may receive the applicant’s details by another means, whether through another Agency or direct, but only if The Agency has arranged the interview can a fee become subsequently and conditionally payable.

Fees

If ASL engages an applicant, ASL agrees to pay The Agency a fee of 15% of the basic salary. This level of fee is appropriate to the work undertaken by The Agency. ASL engages an applicant when that person becomes a permanent member of staff on its payroll.

Should The Agency have agreed a rate lower than that above, the lower figure shall be used, all other terms remaining the same.

Payment

VAT shall be added by The Agency and will be payable by ASL.

ASL shall pay due amounts within 60 days.

No interest is payable on outstanding balances.

Termination of the engagement

In the event that the applicant is dismissed or leaves ASL’s employment within 12 weeks of the engagement, The Agency will pay to ASL, a rebate equal to 100% of the fee paid.

In the event that the applicant’s probation period is extended for a further 4 weeks and the applicant is dismissed or leaves ASL’s employment within that time, The Agency will pay to ASL a rebate equal to 50% of the fee paid.

Confidentiality

Information relating to the business of ASL is confidential and The Agency agrees not to disclose details, other than information to be found in the public domain, to third parties.

Liability

It is The Agency’s responsibility to satisfy itself as to the correctness of any statement made on information supplied by The Agency, especially that the applicant has the qualifications stated.

Variation

These Terms of Business replace all previous, and this cancels all previous agreements. No variation of these Terms of Business may be made without the written agreement of a Director of ASL.